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Airport Job: IndiGo Airlines AO&CS Recruitment – Guwahati Airport
Company: IndiGo Airlines
Location: Guwahati International Airport
Department: Airport Operations & Customer Services
Position: Officer – AO&CS
A. Officer – AO&CS (Terminal Services)
Responsibilities:
✓ Ticketing & reservations handling
✓ Customer queries (counter & phone)
✓ Check-in operations & baggage screening
✓ Assist passengers (departures & arrivals)
✓ Handle lost/damaged baggage cases
✓ Complete post-flight documentation
Responsibilities:
✓ Ticketing & reservations handling
✓ Customer queries (counter & phone)
✓ Check-in operations & baggage screening
✓ Assist passengers (departures & arrivals)
✓ Handle lost/damaged baggage cases
✓ Complete post-flight documentation
B. Officer – Security
Responsibilities:
✓ Maintain security standards & threat response
✓ Follow aviation security protocols
✓ Monitor quality & performance systems
✓ Prevent theft & ensure safety compliance
✓ Handle emergency procedures and coordination
Responsibilities:
✓ Maintain security standards & threat response
✓ Follow aviation security protocols
✓ Monitor quality & performance systems
✓ Prevent theft & ensure safety compliance
✓ Handle emergency procedures and coordination
C. Officer – AO&CS (Ramp)
Responsibilities:
✓ Coordinate flight arrival/departure operations
✓ Ensure baggage & passenger handling efficiency
✓ Monitor aircraft loading as per guidelines
✓ Manage ramp activities & equipment
✓ Maintain safety and on-time performance
Responsibilities:
✓ Coordinate flight arrival/departure operations
✓ Ensure baggage & passenger handling efficiency
✓ Monitor aircraft loading as per guidelines
✓ Manage ramp activities & equipment
✓ Maintain safety and on-time performance
Eligibility & Requirements:
✓ Graduation mandatory (Freshers can apply)
✓ No visible tattoos allowed
✓ Willing to work rotational/night shifts
✓ Valid passport required
✓ Experienced candidates must provide documents & AEP surrender copy
✓ Graduation mandatory (Freshers can apply)
✓ No visible tattoos allowed
✓ Willing to work rotational/night shifts
✓ Valid passport required
✓ Experienced candidates must provide documents & AEP surrender copy
Important:
This is a high-responsibility airport role requiring discipline, flexibility, and strong communication skills.
This is a high-responsibility airport role requiring discipline, flexibility, and strong communication skills.
